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April 2, 2026

April Wellness: Mindful Movement

In our busy day-to-day lives, movement can easily become just another task to check off the list. Mindful movement invites us to slow down and reconnect by being fully present as we move—tuning into our bodies, breathing with intention, and letting go of distractions rather than focusing on performance or outcomes. Practiced this way, physical activity supports not only strength, but also mental health, emotional wellbeing, reduced stress, improved focus, and a greater sense of balance throughout the day. 

What does mindful movement look like? 

Mindful movement doesn’t have to be complicated or time-consuming. It can include: 

  • A gentle stretch break between meetings 
  • A short walk outdoors while noticing your surroundings 
  • Yoga, tai chi, or Pilates at your own pace 
  • Slow, intentional movements paired with deep breathing 

Easy ways to integrate it into your routine 

  • Start small: Even five minutes of intentional movement can make a difference. 
  • Focus on your breath: Let your breath guide your pace and rhythm. 
  • Be kind to yourself: There’s no “right” way—what matters is how it feels for you. 

Mindful Movement Challenge 

Choose one moment each workday to practice mindful movement for five minutes, then pay attention to how your body feels before and after: 

  1. Pause what you’re doing and take a few slow, deep breaths 
  1. Move gently—stretch, walk, or shift positions with intention 

At the end of the week, reflect: 

  • Did you notice a change in your energy or stress levels? 
  • Did taking a pause help you feel more grounded or focused? 

Small, mindful moments add up. Just remember, wellness is a journey, not a destination, so keep moving in ways that feel good to you. 

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Just a reminder, if you want to access your EFAP services such as online appointment booking and live chat, you will need to create a personal account. Follow these steps to set up your account.

Website: one.telushealth.com

Username: unitedchurch

Password: eap

March 4, 2026

Update: New Medical Second Opinion Services

As part of our ongoing commitment to strengthen the Care Navigation experience, plan members will now see Medical Second Opinion listed under Telemedicine on GreenShield+. This enhancement, introduced on January 1, directs members to a cobranded landing page where they can easily submit a request online. Members who prefer phone support can continue to reach Novus Health directly at 18559081275 to speak with a Health Information Specialist. 

What this means for plan members 

Beginning January 1, 2026: 

  • Teladoc Medical Experts will no longer accept new requests. They will, however, continue supporting any cases opened before January 1, 2026, ensuring uninterrupted care for members and their dependents. 
  • All new medical second opinion requests will be handled by Novus Health, offering a more integrated experience within GreenShield+. 

Get answers to your questions 

Novus Health’s Medical Second Opinion Program can help you get answers to your questions, such as: 

  • Do I have the right diagnosis? 
  • Are there other treatment options I should consider? 
  • Are there any clinical trials currently available for my condition? 

This transition strengthens the longterm vision for Care Navigation and ensures members continue receiving trusted, highquality guidance when navigating important health decisions. 

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March 2, 2026

March Wellness: Women’s Health Across Life Stages

Women’s health evolves in meaningful ways from youth through later adulthood. Each life stage brings its own set of changes - physical, emotional, and hormonal - so in recognition of International Women’s Day on March 8, we’re highlighting the importance of awareness, proactive care and early support for women at every stage of life. 

During their lifetime, women may experience shifts in menstrual health, reproductive needs, fertility, mental wellbeing, and later in life, the transition through perimenopause and menopause. Understanding these changes helps women make informed decisions and seek support that reflects their unique needs at each stage. 

This month, we’re focusing on awareness around women’s health, with an emphasis on: 

  • recognizing how health needs shift over time - what you can get away with in your 20s may not be the same as in your 40s! 
  • promoting open conversations and reducing stigma 
  • encouraging use of available benefits and resources, like EFAP 

Every woman’s journey is different—but access to information, care, and supportive environments can make a significant difference in long-term health and quality of life. 

By increasing awareness, we can create space for understanding, empowerment, and healthier outcomes for women at every age. 

Just a reminder, if you want to access your EFAP services such as online appointment booking and live chat, you will need to create a personal account. Follow these steps to set up your account. 

Website: one.telushealth.com

Username: unitedchurch 

Password: eap

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February 25, 2026

UPDATE: GreenShield Mandatory Receipt Upload Deferred

We previously shared that GreenShield would be moving to mandatory receipt uploads for all claims submitted through GreenShield+ starting March 4, 2026. GreenShield has now advised that this transition has been deferred, and there is no new implementation date at this time.

What this means for you:

  • No changes will be made to the current claims submission process.
  • Any earlier messaging about mandatory uploads should be considered paused.
  • GreenShield has removed related information from its channels.

You can keep submitting claims the same way through GreenShield+, just remember to hold on to your receipts in case they’re needed later.

If you have any questions, please feel free to reach out to the Benefits Team at Benefits@united-church.ca

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February 2, 2026

February Wellness: The Heart–Mind Connection

February often brings attention to heart health, but it’s also the perfect moment to reflect on the powerful connection between your emotional wellbeing and your physical health. These two parts of your life don’t operate in isolation; they influence each other every day.

When stress, worry, or emotional strain builds up, your body often feels it too. Fatigue, tension, changes in sleep, and shifts in energy can all be signs that your emotional wellbeing needs attention. And the reverse is just as true - when your body feels strong and supported, your mind is better equipped to stay balanced, focused, and resilient.

Healthy Heart & Mind Tips

  • Move in ways you enjoy
    • Gentle stretching, walking meetings, dancing in your kitchen — anything that gets your body moving can lift your mood and support overall wellbeing.
  • Take mindful pauses during the day
    • A few slow breaths or a quiet moment away from your screen can help reset your nervous system and reduce tension.
  • Stay connected with people who energize you
    • Positive social interactions can boost emotional resilience and help you feel supported.
  • Choose foods that make you feel steady and nourished
    • Balanced meals and snacks can help maintain consistent energy and support both physical and emotional stability.
  • Prioritize sleep routines that help you unwind
    • A calming wind‑down ritual — dim lights, light reading, or gentle music — can make a big difference in how rested you feel.
  • Spend a few minutes outdoors
    • Fresh air, natural light, and a change of scenery can boost clarity and calmness.

Your emotional and physical wellbeing are deeply connected. February is a great time to reflect on that relationship and explore what helps you feel more grounded, energized, and well.

Just a reminder, if you want to access your EFAP services such as online appointment booking and live chat, you will need to create a personal account. Follow these steps to set up your account.

Websiteone.telushealth.com

Username: unitedchurch

Password: eap

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January 16, 2026

IMPORTANT: GreenShield Claim Submission Process – 100% Receipt Upload

Starting March 4, 2026, GreenShield will be transitioning to mandatory receipt uploads for all claims submitted through GreenShield+. This means rather than keeping receipts for future audits, members will be required to upload it during the claim submission, and GS+ will store it securely*. If you are not already doing so, we recommend adopting this practice now.

*All member data is processed/stored within Canada. They use Toronto-based servers that have been audited to meet the highest standards for data security. This includes multiple on-site and off-site encrypted backups, intrusion prevention and detection systems, and various safeguards.

GS mandatory receipt uploads

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January 14, 2026

GS+: Customer Contact Centre – Wait Times

The Customer Contact Centre is currently experiencing elevated wait times due to a seasonal increase in call volume. To help reduce the impact of these high‑volume periods, several initiatives are underway:

  • Capacity enhancements: Additional bilingual agents are being hired across multiple locations.
  • Training initiatives: Cross‑training efforts are expanding in‑house capability and improving scheduling flexibility.
  • Efficiency improvements: Ongoing process enhancements are aimed at reducing average handle times while maintaining service quality and customer satisfaction.

Additional mitigation strategies—including overtime, cross‑functional support, and student staffing—continue to be used to help manage peak‑period demand. These combined efforts are intended to stabilize service levels as call volumes return to normal.

An apology is extended for any inconvenience these delays may cause for members.

Members are encouraged to use their GS+ accounts for self‑service options. You can also find answers to any FAQs through the GS+ Help Centre.

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January 5, 2026

January Wellness: New Year, Renewed Mind

January is the perfect time to reflect on the past year and think about what you’d like to accomplish going forward. You can use this fresh start to evaluate your mental health and set emotional goals that truly works for you and your life. 

Why it matters:

Your mental well-being influences every part of your life—from relationships and work to physical health. Setting intentional goals can help you feel more balanced and resilient throughout the year. 

Ask yourself: 

  • Which habits help you feel calm and centered? 
  • What boundaries can you set to protect your mental health? 
  • What are the ways you can build self-care into your daily routine? 

Even modest, consistent efforts can spark positive change! 

Set Your Emotional Goal 

  1. Choose 1–2 realistic emotional goals, for example, “I’ll pause for 5 minutes each day to check in with my feelings,” or “I’ll acknowledge one thing I did well today.”
  2. Take advantage of the EFAP* for support throughout your journey. 

Websiteone.telushealth.com

Username: unitedchurch

Password: eap

  1. Keep your goals visible (sticky note, phone reminder) to stay motivated and committed. 

Investing in your mental well-being is a gift that lasts all year. Let this be the season to pause, reflect, and grow with intention because new beginnings deserve renewed minds! 

*Just a reminder, if you want to access services such as online appointment booking and live chat, you will need to create a personal account. Follow these steps to set up your account.

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December 1, 2025

December Wellness: Practicing Gratitude & Managing Holiday Stress

The holiday season is a time of celebration, but it can also bring added stress and pressure. Between year-end deadlines, family commitments, and financial strain, it’s easy to feel overwhelmed. In December, we’re focusing on two powerful tools to help you navigate the season: gratitude and stress management.

Why Gratitude Matters

Practicing gratitude isn’t just about saying “thank you”—it’s about shifting your perspective. Research shows that gratitude can:

Quick Tip: Start a gratitude list. Each day, write down three things you’re thankful for—big or small. It’s a simple habit that can make a big difference!

Managing Holiday Stress

The holidays can be joyful, but they can also be hectic. Here are a few strategies to keep your stress from sleigh-ing you this season!

The season is about connection and kindness, toward others and yourself, so let’s make space for gratitude and well-being as we close out the year.

Employee and Family Assistance Program (EFAP)

Just a reminder, if you want to access services such as online appointment booking and live chat, you will need to create a personal account. Follow these steps to set up your account.

Websiteone.telushealth.com

Username: unitedchurch

Password: eap

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Links
August 5, 2025

August Wellness: Goal Setting with Intention

As summer winds down, August offers a natural moment to pause, reflect, and reset. Whether you're working toward professional development, project goals, or personal growth, setting intentional goals can help you stay focused and energized.

But goal setting doesn’t have to live in separate silos. In fact, aligning your work goals with your personal wellness goals can lead to greater balance, resilience, and satisfaction, both on and off the job.

Here are a few ways to approach goal setting with wellness in mind:

Reconnect with Your Purpose
What motivates you in your role, and in your life? Aligning your goals with your values and strengths can make your work more meaningful and your personal growth more fulfilling.

Set Clear, Achievable Targets
Break larger objectives into smaller, manageable steps. Whether it’s completing a project or committing to a daily walk, small wins build momentum.

Prioritize Well-Being
Consider how your goals support your mental health, energy levels, and work-life balance. A healthier you is a more focused and productive you.

Stay Flexible
Life and work are dynamic. Give yourself permission to adapt your goals as needed. Progress isn’t always linear.

Celebrate Wins—Big and Small
Recognizing your efforts boosts morale and reinforces positive habits. Take time to acknowledge what you’ve accomplished—professionally and personally.

When you log into your GreenShield+ account, you’ll find a variety of tools and resources on the Well-Being page designed to support your health goals. From interactive activities and mini courses (like improving posture—perfect for those of us at a desk all day!) to a personalized health score that helps you track your progress, it’s all there to help you take small, meaningful steps toward better well-being.

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