Our thoughts are with all those affected by the ongoing wildfires impacting communities across Canada. These events have resulted in evacuations, disrupted lives, and created uncertainty for many individuals and families.
We recognize that our members and their loved ones may be experiencing stress, anxiety, grief, or other challenges related to these events. If you are struggling or need support, resources are available through both GreenShield and TELUS Health.
Immediate Mental Health Support - Available 24 hours a day, 7 days a week.
GreenShield 24/7 Crisis Line
For immediate mental health support, anyone in Canada can call GreenShield's crisis line to speak directly with a mental health professional.
1-833-707-4747 (English and French)
TELUS Health One
Support is available through the TELUS Health One platform and counselling services.
1-844-671-3327 (English)
1-855-360-5485 (French)
Mental Health and Wellness Online Resources
TELUS Health Employee and Family Assistance Program (EFAP)
Eligible employees and their family members can access a variety of confidential online mental health and wellness resources through the TELUS Health EFAP.
For those affected by wildfires or other emergencies, TELUS Health's Natural Disasters Toolkit provides information and resources to help individuals and families cope with the emotional, practical, and psychological impacts of natural disasters.
You Don't Have to Navigate This Alone
It is normal to experience a range of emotions during emergencies and natural disasters. If you are feeling overwhelmed, anxious, or distressed, please reach out for support. Taking care of your mental health is just as important as taking care of your physical well-being.
We encourage anyone affected by the wildfires to make use of the resources available and to check in with family, friends, colleagues, and neighbours who may also need support.
Reminder
If you want to access your EFAP services such as online appointment booking and live chat, you will need to create a personal account. Follow these steps to set up your account.
Website: one.telushealth.com
