GreenShield is planning to introduce mandatory receipt uploads for claims submitted through GreenShield+ (GS+), with a current target implementation date of September 1, 2026. This means rather than keeping receipts for future audits, members will be required to upload it during the claim submission, and GS+ will store it securely*. This change affects only out-of-pocket claims submitted by members through GS+, not claims submitted electronically by healthcare providers.

*All member data is processed/stored within Canada. They use Toronto-based servers that have been audited to meet the highest standards for data security. This includes multiple on-site and off-site encrypted backups, intrusion prevention and detection systems, and various safeguards.

If you have any questions, please contact the Benefits team at Benefits@united-church.ca.