IMPORTANT: GreenShield Claim Submission Process – 100% Receipt Upload

January 16, 2026

Starting March 4, 2026, GreenShield will be transitioning to mandatory receipt uploads for all claims submitted through GreenShield+. This means rather than keeping receipts for future audits, members will be required to upload it during the claim submission, and GS+ will store it securely*. If you are not already doing so, we recommend adopting this practice now.

*All member data is processed/stored within Canada. They use Toronto-based servers that have been audited to meet the highest standards for data security. This includes multiple on-site and off-site encrypted backups, intrusion prevention and detection systems, and various safeguards.

GS mandatory receipt uploads

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