Frequently Asked Questions

If you are an active employee (currently working), all address changes must be submitted to ADP by your payroll administrator through the payroll update form found on The United Church of Canada website.

If you are a retired member receiving pension, please inform the Benefits Centre by email to or by calling 1-855-647-8222.

All other members, please inform the Benefits Centre by email to Please note, the Benefits Centre will not be able to process requests for active employees.

An Employee and Family Assistance Program (EFAP) is currently available which provides financial counselling for active members. There is also a bi-annual pension seminar available to plan members on the United in Learning page.

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Get answers to your pension or benefits questions and find out how to get in touch with us.

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